OccuCare also follows an established standard for project management. From the initial
project start-off, to development of the project plan and to delivery.
OccuCare assigns a account manager (AM) to each client. The AM is personal representative
at OccuCare, who will work closely with client team to promote ongoing and effective
Following implementation, a Sapphire Account Manager will work with the client to
assist with queries and any further requirements that may arise. Account Managers
will also be in regular communication with clients, to maintain a long-term understanding
of the business and address any issues that arise. He shares news about new and
future developments in OccuCare’s functionality, including improvement to the existing
platform or the development of new modules.